Terms of service

By accessing and using Willow Paws, you agree to comply with and be bound by the following Terms & Conditions. Please read these terms carefully before using our website or purchasing our products.

1. General

Willow Paws reserves the right to update, modify, or change these Terms & Conditions at any time without prior notice.

By continuing to use our website after any changes are made, you agree to accept the updated terms.

2. Products & Pricing

All prices displayed on our website are listed in USD.

We reserve the right to update product prices, modify product details, or discontinue products at any time without prior notice.

3. Orders

We reserve the right to accept, refuse, or cancel any order if we suspect fraudulent activity, unauthorized transactions, or incorrect order information.

If your order is canceled, you will be notified and any eligible payment will be refunded.

4. Payments

We accept secure payments through trusted payment providers.

Your payment information is processed securely and is not stored on our servers.

5. Shipping

Shipping times provided by Willow Paws are estimated and may vary due to carrier delays, weather conditions, holidays, or other factors beyond our control.

We are not responsible for delays caused by shipping providers.

6. Returns & Refunds

For information regarding returns, exchanges, and refunds, please review our Return Policy.

We are committed to making your shopping experience as smooth as possible.

7. Intellectual Property

All content available on the Willow Paws website, including images, text, graphics, logos, and designs, is the property of Willow Paws and may not be copied, reproduced, or used without written permission.

8. Limitation of Liability

Willow Paws is not responsible for any damages, losses, or issues resulting from the use of our website, products, or services beyond what is required by applicable law.